Martins Ifeanyi

I am a Customer Support & IT Support Specialist with a background in Medical Laboratory Science and a passion for leveraging technology to enhance customer experiences. With good experience in customer service, tech support, and administrative tasks, I have developed strong problem-solving skills and a keen eye for detail.

Currently, I work at NextGen Gadgets, where I assist customers with product inquiries, troubleshooting, installations, and repairs. My role has sharpened my ability to handle technical issues, customer concerns, and process optimization, ensuring seamless interactions and customer satisfaction.

Beyond my core responsibilities, I have expanded my expertise into project management, data entry, virtual assistance, and tech integration in health. I am skilled in using platforms like Trello, Monday.com, Asana, and ClickUp to manage workflows efficiently. My experience in email management, lead generation, and CRM tools further strengthens my ability to support businesses in maintaining organized and productive operations.

In addition to my technical skills, I am deeply committed to community service. I actively participate in and organize free medical checkups, combining my medical background with my passion for helping others. This has allowed me to build strong interpersonal and organizational skills while making a tangible impact.

I am currently seeking remote opportunities in Customer Support, Virtual Assistance, or Data Entry, particularly in the USA, UK, or Canada. My goal is to apply my expertise in customer relations, tech support, and administrative management to help businesses improve their workflows and customer experiences.

If you’re looking for a dedicated, detail-oriented, and tech-savvy professional to join your team, let’s connect!