Marleen Clavio

I have 10 years of experience working in the call center industry. I was a Quality Assurance Analyst for 1 year, 3 years as a Technical/Customer Support for US Telco Account, and 6 years of experience with Workforce Management as a Real-Time Analyst.

SKILLS & ABILITIES

• Good MS Office application skills(Excel, Word, Outlook, Powerpoint)
• Customer Service
• Data Entry in Excel, GoogleSheets, Docs
• Computer savvy
• Familiarity with CANVA
• Creating basic reports
• Internet Research
• Basic Social Media Management
• Good written and verbal English skills
• With high attention to detail and can
• work in a fast-paced environment