markieta venter

​Miss Markieta Venter Location: U.K Email:-Mobile: - Profile: A young, persevering, creative, ambitious individual! An accomplished customer service expert with 6+ years experience. Utilising my in-depth knowledge of customer service, social media, sales, copywriting and management, I have been an exceptionally strong performer within customer service and industries alike. I am highly focused and dedicated to my work with a strong eye for detail. I have a proven track record of providing an outstanding service within any environment and ensure that I represent any business in a professional, approachable and positive manner. Being a very charismatic person, I am able to communicate effectively and build a strong rapport with clients or customers demonstrating a pleasant, professional attitude at all times. I also possess the ability and confidence required to contribute to the smooth running of a company, with a “go-getter” attitude required to be able to get things done. I have a flexible and positive approach to everything I do and I’m able to work effectively on my own and as part of a team, working best under pressure and being able to solve problems practically due to my easy going nature. Since entering the world of remote employment almost three years ago, I have lived and worked in over 7 countries gaining valuable lessons and life experience which I have proceeded to apply to my work. I pride myself on understanding the value of self organisation, self motivation and self learning. Overall, I'm a determined, organised, proactive team player fuelled by the word ‘impossible’. A sociable individual with a very strong work ethic, eager to absorb as much knowledge and insight as possible in the pursuance of my goals! Remote Work Experience ● ● ● ● ● ● ● Freelance Copywriter: FatJoe writers November 2016 - January 2017. Freelance Blogger: Backpackandbudgets.com November 2016 - Jan 2017 Transcriber: Pactera Jan 2017 – April 2017 Guest Communications Representative: GPM Communications April 2017 - May 2017 Remote Customer Service Specialist: Froothie - May 2017 - May 2017 Social Media Moderator: Appen May 2017 - June 2017 Remote Quality Compliance Expert: Smoke Cartel- May 2017 - September 2019 Working with the Winner of the High Times Cannabis Cup Best Glass Award and featured on Forbes, Leafly and Weedmaps, Smoke Cartel has allowed me to gain invaluable experience in all things business (wholesale and retail), creativity, customer support and quality compliance. I joined Smoke Cartel as a remote customer service agent answering emails, live chat tickets, texts, reviews, etc. After proving myself worthy of a greater position, I was promoted to Quality Compliance Expert after just under a year. Some of my key responsibilities included; ● General quality compliance ● Handling chargebacks ● Editing and writing articles with a strong understanding of SEO ● Social media support ● Supervising other team members ● Providing the highest level of customer service and knowledge within the glassware industry ● Proficient in; Slack, Help Scout, Shopify and Excel Other work experience: ● ● ● ● ● ● ● Shop Floor Assistant: Lester Bowden’s, Epsom, Surrey: June 2012 – June 2012. Beauty and fragrance assistant: Wilkinson’s, Kingston upon Thames: December 2013 – December 2013. Menswear Supervisor: Next Ltd, Kingston upon Thames: February 2014 – August 2015 Bartender: Barcode recruitment: September 2015 - December 2015 Sales advisor: Artisan People: October 2015 – December 2015 Manager: Aveda, Bentalls Kingston Upon Thames: 22nd November 2015 – 10th June 2016 Sales Consultant: 4Leisure Recruitment: 17th June – Jan 2016