Management professional with over four years' experience within the customer service industry, I have worked on some of the most prominent call centers within Guyana and also other companies. I have a proven track record of developing new business and motivating a team to consistently exceed targets. My team and I are focus on driving sales and satisfying client’s objectives in a collaborative manner. I possess solid management skills, sound creative and strategic sales skills and derive tremendous satisfaction from working on with and playing a keen roll in developing major clients in the past.
Specialize in Call Center Operations, Customer Service, BPO, B2C, B2B, Lead Generation, Acquisition, Management of both Inbound and Outbound Campaigns, Quality Control, Management and Data Analysis.