Mark Silden Dela Cruz

Hi, I’m a reliable and detail-oriented virtual assistant with strong experience in e-commerce, customer support, and administrative work. I enjoy helping businesses run smoothly by managing online stores, improving workflows, and making sure customers have a great experience.

I’ve worked as a Shopify store manager, handling everything from product listings, order processing, and store operations to SEO optimization for products and content. I also have hands-on experience with Facebook and eBay dropshipping, eBay listing management, and Amazon (FBA and FBM). 

On top of that, I’m skilled in product research, which helps me spot profitable items and keep up with market trends.

Outside of e-commerce, I support clients with administrative tasks like data entry, web research, email and calendar management, basic photo editing, and encoding. I’m confident using Microsoft Office and Google Workspace, and I make it a priority to stay organized and efficient in everything I do.

People I work with often describe me as dependable, proactive, and easy to work with. I’m comfortable working independently with minimal supervision, but I’m also adaptable and always open to learning new tools or skills. My goal is simple: deliver quality work that makes a positive impact on your business.

If you’re looking for someone committed, organized, and ready to contribute, I’d be happy to be part of your team.