I am a virtual assistant for 6 yrs as customer service, lead generation, and marketing representative. I've been in the BPO industry for 6 years and was able to develop my skills when it comes to customer service, data entry, email management, typing, MS Office, SEO, and researching. I worked with Teletech for 4 years supporting customers in the US and 1 year and 5 months with HSBC helping customers in the UK regarding their banking needs.