Mark Lawrenze Garcia

Hello! My name is Mark Garcia, and I am a seasoned sales professional with over 4 years of experience in the industry. Throughout my career, I have developed a result-driven approach to exceed expectations in my work.

I started my career as an outbound/inbound sales representative, responsible for generating sales and building relationships with clients. After that, I moved to Convergys Philippines, where I worked as a technical support representative. In this role, I was responsible for troubleshooting internet, VOIP, cable, and software-related issues for customers.

As my skills and knowledge in sales and customer support continued to grow, I worked at VXI Global Holdings B.V. as a customer sales representative. I was in charge of handling inbound sales and billing calls for a US-based cable and telecommunications company. I successfully met monthly quotas and was recognized for contributing to the company's sales growth.

My dedication and expertise led me to work as a subject matter expert at VXI Global Holdings B.V. I provided first-hand support for my team and assisted in taking over concerns that required the supervisor's discretion. I also monitored and reported the team's performance at the end of each day.

With my experience in outbound sales and customer support, I became an outbound sales representative at Pointed Arrow. I contacted clients through calls or emails and source new sales opportunities that eventually led to closing deals. My performance and dedication led to increased sales revenue for the company.

I am a seasoned sales professional with extensive experience in outbound/inbound sales, technical support, and customer support. My commitment to providing high-quality service to my clients makes me an asset to any team.