Mark Joseph Cabrera

Hello, I am Mark Joseph Cabrera.

I am a Technical Support Specialist with over 5 years of experience in IT systems, user support, network administration, and administrative work in a school-based environment.

I recently completed VA training to strengthen my adaptability in virtual work environments.

My work style has always been about figuring things out quickly. In my current role, I don’t focus on just one tool. I use whatever is needed to solve the problem.

During my VA Training, I gained hands-on experience in administrative support through structured Virtual Assistant training and mock client scenarios. I successfully performed tasks based on client preferences. I applied attention to detail and used tools like Google Calendar, Zoom, Doodle, and Trello to simulate real-world support for busy professionals.

I'm seeking a remote role where I can develop further while contributing to your team. I’m confident in my ability to support your operations, and with the right opportunity and guidance, I’m ready to be a reliable and productive part of your team.

Now, I am hopeful that this mindset will carry over to my first client. Because when I take on a task, I commit to learning what’s needed, staying organized, and delivering results. I’d be glad to support you.

💻 IT Tools 

• Windows Server 2012 (Hyper-V, Active Directory) 
• pfSense 
• Cisco
• Spiceworks

📀 Software Expertise 

• Google Workspace
• Office 365
• Trello 
• Zapier (basic automation)