VIRTUAL ASSISTANT | FREELANCER
MARK JOHN
SERENTAS
G E T IN CONTA C T
P E R SONAL PRO F I L E
A virtual assistant with ads
managing and customer service
experience. I intend to bring
quality and professional output,
including positive vibes,
reliability on tasks, greatness
that will make me the client's
most valuable asset.
A R E AS OF EXP E R T I S E
Accurate Data Entry
Google Applications (Docs,
Sheets, Drive, etc.)
File management
Calendar Management
Email Management
O T H ER SKILLS
Flexible and adaptive to any
workflow
Simple image and video
editing
Detail oriented
Excellent problem solver
Customer Support
Analyzing workflow
improvements
Mobile: -
Skype: live:mserentasj
-
Block 44 Lot 33 Rosalina 3, Dumoy Toril Davao City Philippines 8000
WO R K EXPERIE N C E
VIRTUAL ASSISTANT
MVM-inc | April 2021 - July 2021
Manage and track Facebook ads manager
Daily reporting of ad results
Organizing raw creative files on Google Drive
Project management on Asana
Geelus | January 2021 - April 2021
Troubleshooting of software
Calendar management for due dates and appointments
Migrating old software users into new software
Daily reporting of potential software bugs
Creating video tutorial for software usage
Chegg | October 2020 - December 2020
Fixing subscription issues
Reporting of potential bug
Checking order status and subscription status
Cuwahn | May 2020 - October 2020
QA Sales Verifier
Daily reporting of sales status
E D U CATION HI S T O R Y
UNIVERSITY OF SOUTHEASTERN PHILIPPINES
Bachelor of Science in Computer Science, 2016 (Undergraduate)
DOÑA CARMEN DENIA NATIONAL HIGH SCHOOL
Graduated Class of 2012.
