Mark John Serentas

In need of someone who can manage and finish your day-to-day tasks? I got you!

• Reliable and dependable.

• Ads managing and content creation

• Adaptive

• Client-centric

• File and tasks organizing

• Self-starter and goal digger

I can wear many hats as needed. As a reliable Virtual Assistant, I can be your go-to CSR, manage your ad accounts, organize your day-to-day tasks, content creation, file organizing, and many more! I consider myself as a "Jack of all trades, master of none." I hope that one day, I'd find a path to focus all of my skills into a specific job role.

MVM-inc (Digital Marketing Agency, Virtual assistant and Junior Media Buyer)

Geelus (SaaS-based services, Tech-support)

Chegg (US-based educational services, chat support)

TaskRabbit (US-based online and mobile application, CSR)

GearBubble LLC (US-based E-commerce drop-shipping store, email support)

DoorDash (US-based online and mobile food ordering application, order processor)

AliExpress (E-commerce, chat support)

Here are some of the tools I've used and the skills I've acquired. Some of them are still being used for day-to-day tasks:

Asana

ZenDesk

LivePerson

Communication Software/Application (Slack, Skype, Discord)

MS Office (MS Word, MS Excel, Powerpoint)

Graphics: Adobe Photoshop, Adobe After Effects, Canva, Online Mockups

Google Apps (Gmail, Google Docs, Google Sheets, Google Slides, Google Calendar)

Facebook Ads Manager, Facebook Creative Hub

Social Media Management

Hippo

PageProof

AirTable

I'm available to work full-time hours and flexible on any schedule/time zone preferred. Let's talk!