Mark John Peña

"An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background High School: St. John’s Institute (Chinese School) Year Graduated: 1994 College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- Mark John Peña WORK EXPERIENCE Company:Freelance Online Teaching Nature of Industry: Education Location: Mong Cai City, Quang Ninh Province, Northern Vietnam Employment Date:October 2017-present Job Title:IELTS/English Trainer Job Profile: · Conducts one on one online English classes with students from diverse nationalities. · Prepare materials and activities for the student’s wholistic improvement as far as being an English communicator is concerned. · Assign homework and interesting exercises for take home tasks. · Identify students with special requirements and create individualized plans Company: Plato Global Academy Nature of Industry: Education Location: Mong Cai City, Quang Ninh Province, Northern Vietnam Employment Date: October 1, 2024-November 25, 2024 Job Title: Secondary School Educator/IELTS Trainer Job Profile: · Conduct speaking engagements in academes highlighting the need to work on one’s English · Act as program host during special events and occasion · Organize in collaboration with management, classroom lectures and coursework · Prepare materials and activities for the student’s wholistic improvement as far as being an English communicator is concerned. · Assign homework and interesting exercises for take home tasks. · Identify students with special requirements and create individualized plans Company: Oscar Foreign Language Center Nature of Industry: Education Location: Mong Cai City, Quang Ninh Province, Northern Vietnam Employment Date: September 12, 2023-September 30, 2024 Job Title: Secondary School Educator/IELTS Trainer Job Profile: · Organize in collaboration with management, classroom lectures and coursework · Prepare materials and activities for the student’s wholistic improvement as far as being an English communicator is concerned. · Assign homework and interesting exercises for take home tasks. · Identify students with special requirements and create individualized plans · Determine exam and assignment grades · Provide feedback based on workload and classroom behavior "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background High School: St. John’s Institute (Chinese School) Year Graduated: 1994 College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- Mark John Peña WORK EXPERIENCE Company:Freelance Online Teaching Nature of Industry: Education Location: Mong Cai City, Quang Ninh Province, Northern Vietnam Employment Date:October 2017-present Job Title:IELTS/English Trainer Job Profile: · Conducts one on one online English classes with students from diverse nationalities. · Prepare materials and activities for the student’s wholistic improvement as far as being an English communicator is concerned. · Assign homework and interesting exercises for take home tasks. · Identify students with special requirements and create individualized plans Company: Plato Global Academy Nature of Industry: Education Location: Mong Cai City, Quang Ninh Province, Northern Vietnam Employment Date: October 1, 2024-November 25, 2024 Job Title: Secondary School Educator/IELTS Trainer Job Profile: · Conduct speaking engagements in academes highlighting the need to work on one’s English · Act as program host during special events and occasion · Organize in collaboration with management, classroom lectures and coursework · Prepare materials and activities for the student’s wholistic improvement as far as being an English communicator is concerned. · Assign homework and interesting exercises for take home tasks. · Identify students with special requirements and create individualized plans Company: Oscar Foreign Language Center Nature of Industry: Education Location: Mong Cai City, Quang Ninh Province, Northern Vietnam Employment Date: September 12, 2023-September 30, 2024 Job Title: Secondary School Educator/IELTS Trainer Job Profile: · Organize in collaboration with management, classroom lectures and coursework · Prepare materials and activities for the student’s wholistic improvement as far as being an English communicator is concerned. · Assign homework and interesting exercises for take home tasks. · Identify students with special requirements and create individualized plans · Determine exam and assignment grades · Provide feedback based on workload and classroom behavior Mark John Peña "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background High School: St. John’s Institute (Chinese School) Year Graduated: 1994 College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- WORK EXPERIENCE Company: Online Speakup Nature of Industry: Education Base of Operations: Baguio, Philippines Employment Date: November 2018 until August 2023 Job Title: Home Based Online English Teacher/IELTS Trainer Job Profile: · Caters to a myriad of nationalities but mostly Chinese, Korean, Taiwanese, Japanese citizens teaching the rudiments of the English language, proper pronunciation and enunciation of words · Prepares and coordinate with students for IELTS, TOEFL and other English related university exams · Coaches’ students and job applicants regarding questions during job interview by providing them accurate questions and by providing feedback as to how they handled them. · In some cases, and in collaboration with the school’s management, create customized educational modules to suit students’ proficiency level Company: ACADSOC Nature of Industry: Education Base of Operations: Shenzhen, China Employment Date: December 2018-August 2021 Job Title: Home Based Online English Teacher/IELTS Trainer Job Profile: · Caters mostly to Chinese citizens teaching the rudiments of the English language, proper pronunciation and enunciation of words · Prepares students for IELTS, TOEFL and other English related university exams · Coaches’ students and job applicants regarding questions during job interview by providing them accurate questions and by providing feedback as to how they handled them. Company: ECS Operations Nature of Industry: RPO (Recruitment Process Outsource) Base of Operations: Philippines but operating worldwide Employment Date: December 09, 2017-April 2018 Job Title: Home Based Recruitment Specialist Job Profile: · Develop and execute recruiting plans. · Network through industry contacts, association memberships, trade groups, social media, and employees. · Develop and track measurable facets of the recruiting and hiring process so that the processes are transparent and measurable. Set continuous improvement goals. · Coordinate and implement college recruiting initiatives. · Administrative duties and recordkeeping. · Work with hiring managers on recruiting planning meetings. · Create job descriptions. · Lead the creation of a recruiting and interviewing plan for each open position. · Efficiently and effectively fill open positions. ·Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation. · Develop a pool of qualified candidates in advance of need. · Research and recommend new sources for active and passive candidate recruiting. · Build networks to find qualified passive candidates. · Post openings in online venues, newspaper classifieds, with professional organizations, and in other position appropriate venues. · Utilize the internet for recruitment. · Post positions to appropriate Internet sources. · Improve the company website recruiting section to assist in recruiting. · Research new ways of using the internet for recruitment.· Use social and professional networking sites to identify and source candidates. Mark John Peña "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background High School: St. John’s Institute (Chinese School) Year Graduated: 1994 College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- WORK EXPERIENCE Company: Carb Contracting Establishment/Blue Mount Arabia Contracting Establishment Nature of Industry: Contracting Location: Jubail Industrial City, Kingdom of Saudi Arabia Employment Date: March 01, 2016-November 16, 2017 Job Title: Corporate Recruitment Secretary Job Profile: · · Acts as the point man in ensuring that each personnel is allocated the correct file and is compliant with all company requirements · Ensure proper upkeep of files and documents necessary for company operations · Answers phone calls in a professional manner and if necessary transferring to the proper department. · In collaboration with the management, I am responsible for creating contracts tailored made to specific undertakings and as well as job specifications. · Contributes to team effort towards making company goals a realization. · Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs. · Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport. · Determines applicant requirements by studying job description and job qualifications. · Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites. · Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements. · Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours. · Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications. · Manages new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions. · Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks. · Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching. · Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training. · Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. · Accomplishes human resources and organization mission by completing related results as needed. Company: Farabi Petrochemical (Major Projects Division) Nature of Industry: Petrochemicals Location: Jubail Industrial City, Kingdom of Saudi Arabia Employment Date: January 06–February 28, 2015 Job Title: QA R&D Technical Assistant Mark John Peña "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background High School: St. John’s Institute (Chinese School) Year Graduated: 1994 College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- WORK EXPERIENCE Job Profile: · Collaborate with senior lab staff in implementing monthly shift schedules and other attendance revisions needed to maintain appropriate manpower to workload ratio. · Conduct proper inventory control of laboratory chemical and reagents and request the needed stocks if necessary · Liaise with the Procurement Department in relation to vendor issues. · Raise purchase requests for vital laboratory services and equipment. · Liaise with different preferred vendors as to equipment concerns and issues · Maintain proper filing of appropriate reports (e.g. certificates of analysis of chemicals) · Updating records of different reports (e.g. incident reports) · Creates material and visitor gate pass for different vendors and guests. · Maintains a proper calendar of events needed for laboratory operations · Informs QA Manager about incoming meetings and interviews. · Maintains QA monthly minutes of meeting. · Performs and other essential task needed for vital lab operations Company: Farabi Petrochemical (Major Projects Division) Nature of Industry: Petrochemicals Location: Jubail Industrial City, Kingdom of Saudi Arabia Employment Date: December 08, 2014–December 30, 2015 Job Title: Department Secretary Job Profile: · Answers phone calls in a professional manner and forwards it to the concerned · Collate, verify and certify time sheets of different engineers. · Book airline tickets accordingly. · Plan and create calendar of activities for each respective managers. · Collaborate with the engineering staff and other related departments as to the documentation of work. · Provide on a timely manner gate pass to visitors · Liaise and collaborate with government relations to secure entry and exit visas for travelling staff and managers. · Contributes to team effort towards making company goals a realization Company: Ahmed Abdul Wahab Naghi & Sons (Al Naghi) Nature of Industry: Pharmaceutical Location: Jeddah, Kingdom of Saudi Arabia Employment Date: December 2, 2014–December 3, 2015 Job Title: Compliance and Recruitment Officer for H.R. Job Profile: · Formulate policies and standards that would serve as the blue print for future HR references. · Create SOP's and work instructions geared to create a seamless work environment. · Conduct audit inspections for different departments to target areas of improvements and ensure compliance of SOP's. · Liaise with company directors for policy revision to fine tune certain areas for improvement. Mark John Peña "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background High School: St. John’s Institute (Chinese School) Year Graduated: 1994 College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- WORK EXPERIENCE · Collaborate with the Human Resource Department and Legal Department on necessary updates and to apply this to future policy revisions. · Contributes to team effort towards making company goals a realization · Establish recruiting requirements by studying organization plans and objectives · Meet with managers to discuss needs · Build applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites · Attract applicants by placing job advertisements; contact recruiters using newsgroups and job sites · Determine applicant qualifications by interviewing applicants; analyze responses, verify references, and compare qualifications to job requirements · Arrange management interviews by coordinating schedules; arrange travel, lodging, and meals · Escort applicant to interviews and schedule community tours · Manage new employee relocation by determining new employee requirements · Improve organization’s attractiveness by recommending new policies and practices · Monitor job offers and compensation practices; emphasize benefits and perks · Manage intern program by conducting orientations; schedule rotations and assignments; monitor intern job contributions; advise managers on training and coaching · Avoid legal challenges by understanding current legislation; enforce regulations with managers and conduct training · Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations Company: Samsung Engineering KSA Nature of Industry: Engineering, Procurement and Construction (Oil & Gas) Location: Eastern Provinces (Jubail, Al Ahsa, Khatif), Kingdom of Saudi Arabia Employment Date: October 14, 2011---October 13, 2012 Projects Assigned: Samsung Wasit Gas Turbine Project, Samsung Maaden Aluminum Plant, Samsung-Shaybah Gas Project Job Title: General Affairs and Recruitment Head Administrator Job Profile: Assist the admin manager in implementing site rules and policies and as well discharge the following functions related to administrative and recruitment tasks General Affairs Functions : Responsible for Camp Management which includes the management of the following: A. Accommodation/Rooms must have adequate ratio as per staffing requirements B. Ensure emergency procedures are implemented in collaboration with the Safety Department. (e.g. positioning of fire hydrants/hoses) C. Ensure that proper maintenance/replacement of camp equipment/appliances are followed as per schedule (e.g. generators, aircons, tv) D. Ensure adequate water is supplied in the camp. "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background High School: St. John’s Institute (Chinese School) Year Graduated: 1994 College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- Mark John Peña WORK EXPERIENCE E. Systematic collection of waste/garbage must be ensured in compliance with health and sanitation standards. F. Responsible for a systematic assignment of housekeeping, laundry schedules to ensure that personnel necessities are met. G. Ensure that a competent security management protocols are in place. Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures. Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes. Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities. Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. Provides information by answering questions and requests. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Completes operational requirements by scheduling and assigning administrative projects; expediting work results... Acts as liaison officer with client (ARAMCO) Overall Fleet Management/Driver Management Contributes to team effort by accomplishing related results as needed. Recruitment Functions: 1. Processes job requisitions in tandem with concerned department managers. 2. Coordinates with hiring manager(s) to determine best recruiting process for position(s). 3. Acts as liaison with area employment agencies and advertising agencies. 4. Screens and interviews applicants. 5. Coordinates appropriate employment testing. 6. Conducts employment verifications. 7. Extends verbal and written contingent job offers. 8. Coordinates background checks and new-hire drug testing. 9. Maintains employee referral program. 10. Conducts orientation of new employees. 11. Follows up with the related clerical aspects of employment, such as completing of health, employment and insurance forms, notifying the department of employee's starting date and the requisition the employee is filling, etc. 12. Completes weekly report on employment activity. 13. Conducts exit interviews with terminating employees. 14. Completes unemployment claims and provides company representation at unemployment hearings. Mark John Peña "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background WORK EXPERIENCE Company: T.E.S.D.A.-La Consolacion College Bacolod Nature of Industry: Training & Development/ ( Educational Institution) Location: Bacolod City, Philippines Employment Date: August 29, 2013---November 16, 2014 Job Title: Training and Development Lead (Contract Based Employment) Job Profile: · Prepare and create training modules for the development of trainees intending to venture into the BPO industry. · Collaborate with the Program Head to formulate programs geared to recruit possible trainees to work with the BPO industry. High School: St. John’s Institute (Chinese School) Year Graduated: 1994 · Liaise with different BPO providers in the community to create affiliate programs for College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 programs and developing new ones in coordination with departmental head to Key Skills the trainees to put their training into proper perspective · Runs the group/divisional training function by implementing the established ensure accordance with overall objectives. · Maintains necessary records on all employees under training and development, and submits periodic reports on progress of individual trainees and/or the entire program to departmental head. · Assists department head to develop candidates to meet positions within the BPO industry by analyzing positional needs and proper job profiling, · Provides recommendations, guidance, advice, monitoring, and assistance to the 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- organization on training and development progress. · ascertain recruitment requirements by evaluating organizational development plans · confer with management to identify recruiting needs · develop effective recruiting plans and strategies · assess assigned positions to develop job descriptions and job candidate profiles · review and clarify job specifications, competencies and skills required · align job candidate profiles with staffing objectives · source applicants through various methods including advertising, recruiters, job sites, career fairs, online platforms · maintain effective relationships with social and professional networks to source qualified candidates · organize and execute college recruitment programs · pre-screen job candidates · review resumes and qualifications to determine suitability of candidates · schedule and coordinate interviews cooperatively with hiring managers · inform candidates fully about the job and company · brief and debrief candidates before and after interviews · verify references · conduct background checks · facilitate pre-employment testing · manage all communication with candidates Mark John Peña "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background WORK EXPERIENCE · provide regular updates and feedback to managers · manage applicant tracking system · maintain accurate and current applicant data base · extend offers of employment within company procedures · manage the job offer including negotiation and administration · draft rejection letters · organize new employee orientation · maintain recruiting metrics (cost per hire etc) · keep current with sourcing strategies and industry trends · ensure regulatory aspects of the full cycle recruitment process is compliant with federal and state legislation Company: Hyundai Engineering & Construction Nature of Industry: Engineering, Procurement and Construction (Oil & Gas) High School: St. John’s Institute (Chinese School) Year Graduated: 1994 Location: Jubail, Kingdom of Saudi Arabia College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Job Title: Office Administrator (General Affairs) Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- Employment Date: June 2010---June 2011 Project Assigned: Khursaniyah Gas Plant (Jubail, K.S.A.) Job Profile: Mostly my tasked encompasses that of somebody who works in a typical office. My work includes but is not limited to the following: · Manage overall workforce’s accommodation A. Ensure adequate personnel ratio as to room specification B. Responsible for systematic designation of specified rooms according to nationality C. Ensure proper safety standards are observed as per room/accommodation management. D. Responsible for coordinating with maintenance department regarding accommodation equipment maintenance and upkeep. E. Responsible for an orderly and systematic housekeeping assignment among housekeepers. F. Ensure a proper and systematic collection of laundry assignments often collaborating with Admin Manager · Payroll Preparation · Attendance Monitoring · Meting Disciplinary Action · Preparation of Reports · Act as Liaison between various sub-contractors · Attending to workers accommodation concerns · Issuance of Camp ID’s/ gate passes/ mess hall Id’s · Labor Debriefing · Laying out of company’s policy Also functions as a Recruitment Specialist with the following job descriptions: A. Plan, implement and manage the overall Talent Acquisition strategy B. Provide counseling and support on policies and procedures C. Perform duties such as job descriptions, job posting and promotion and hiring analytics D. Create, implement and manage on boarding plans E. Identified KPIs for HR department F. Plan and implement training programs G. Assist in performance management and employee evaluation H. Maintaining employee records and paperwork J. Drawing up plans for future personnel hiring procedures and goals Mark John Peña "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background High School: St. John’s Institute (Chinese School) Year Graduated: 1994 College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino WORK EXPERIENCE Company: Transcom Asia/ Comcast Cable Nature of Industry: Business Process Outsource (Call Center) Location: Araneta Street, Bacolod City, Negros Occidental, Philippines Employment Date: March 2010-June 2010 Job Title: Customer Service Supervisor Job Profile: I was accepted under the account of Comcast cable which has coverage mostly among North American states. I was tasked to handle around 25 agents at most and since my account was still in the infancy stage and most employees were new at the job, mentoring them the rudiments of customer service and call handling often takes most of my time. Company: Teleperformance USA/ AT&T Internet Services Nature of Industry: Business Process Outsource (Call Center) Location: Magsaysay Avenue, Bacolod City, Philippines Employment Date: Feb 2007-March 2010 Job Title: Technical Support Supervisor Job Profile: I was hired as a supervisor for AT&T Internet Services and was tasked to handle at most 22 technical agents. My job includes but is not limited to the following: · One on one call coaching or mentoring · Attendance Monitoring · Setting Team goals and directions · Team coaching · Preparation of payroll · Meting disciplinary actions Company: Sykes Asia / S.B.C. Global Internet Nature of Industry: Business Process Outsource (Call Center) Location: Subang Daku, Mandaue City, Province of Cebu, Philippines Employment Date: July 2004- December 2006 Job Title: Technical Support Representative Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- Job Profile: I was part of the group under the SBC global internet company and my job profile includes answering customers request regarding their internet concerns, request for tech dispatch and providing world class customer service. Mark John Peña "An Educator through and through." About Me In a nutshell I am this "Driven by dedication, fueled by results—where precision meets passion for success!" Permanent Address: Block 24 Lot 8 Stone Haven Residences, Barangay Granada, Bacolod City, Philippines Email Address:-Viber ID: (- Zalo ID: MJ Contact Numbers: 1. (-. (- Educational Background High School: St. John’s Institute (Chinese School) Year Graduated: 1994 College: University of Negros OccidentalRecolletos Degree: Bachelor of Science in Medical Technology Year Graduated: 2000 Key Skills 1 . O r g a n i z a t i o n : K e e p i n g t r a c k o f s c h e d u l e s , f i l e s , a n d t a s k s e f f i c i e n t l y. 2 . Ti m e M a n a g e m e n t : P r i o r i t i z i n g t a s k s a n d m a n a g i n g t i m e e f f e c t i v e l y t o meet deadlines. 3. Communication: Both verbal and written communication skills are crucial for interacting with colleagues, clients, and stakeholders. Adept at using English as my “Lingua Franca”. 4. Problem-Solving: Ability to address and resolve issues promptly and e f f e c t i v e l y. 5 . A t t e n t i o n t o D e t a i l : E n s u r i n g a c c u r a c y i n t a s k s s u c h a s d a t a e n t r y, scheduling, and documentation. 6 . Te c h n o l o g y P r o f i c i e n c y : F a m i l i a r i t y w i t h o f f i c e s o f t w a r e l i k e M i c r o s o f t Office Suite, email systems, and other relevant tools. 7. Multitasking: Handling multiple tasks simultaneously without c o m p r o m i s i n g o n q u a l i t y. 8. Customer Service: Providing excellent support and service to clients and colleagues. 9. Project Management: Planning, executing, and overseeing projects to ensure they are completed on time and within budget. 10. Adaptability: Being flexible and open to change, able to adjust to new tasks and environments quickly Nationality & Marital Status Filipino Married Character Reference 1. Bernice Quiatchon Contact Details: Zalo ID: BerniceQ WORK EXPERIENCE Company: Dispo Philippines Location: Ortigas Development Center, Mandaluyong City, Philippines Employment Date: February 2002- May 2004 Job Title: Hospital Sales Representative Job Profile: I was tasked to market laboratory supplies and equipment to various laboratories across the country. I was also tasked to create demand for my various laboratory disposables and equipment’s (e.g. syringes, laboratory gloves) · Arranging appointments with pathologist, lab section heads, which may include prearranged appointments or regular 'cold' calling; · Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector. Presentations may take place in medical settings during the day, or may be conducted in the evenings at a local hotel or conference venue; · Organizing conferences for doctors and other medical staff; · Building and maintaining positive working relationships with medical staff and supporting administrative staff; · Managing budgets (for catering, outside speakers, conferences, hospitality, etc.); · Keeping detailed records of all contacts; · Reaching (and if possible exceeding) annual sales targets; · Planning work schedules and weekly and monthly timetables. This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, medical sales executives have their own regional area of responsibility and plan how and when to target health professions; · Regularly attending company meetings, technical data presentations and briefings; · Keeping up to date with the latest clinical data supplied by the company, and interpreting, presenting and discussing this data with health professionals during presentations; · Monitoring competitor activity and competitors' products; · Maintaining knowledge of new developments in the National Health Service (NHS), anticipating potential negative and positive impacts on the business and adapting strategy accordingly; · Developing strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector; · Staying informed about the activities of health services in a particular area. I certify that the above information is current and true to the best of my knowledge. 2. Neil Relota Contact Details: (-. Remilyn Ibrado Contact Details: (- Mark John Peña (SGD.) Applicant