Mark James Arguelles

I am from the Philippines, and I am eager to utilize my skills and experience in a new environment. In my last role as an Operation/Network Engineer at Rainbow Promise Solutions Inc./Marketrole Asia Pacific Services Inc., I gained extensive experience in troubleshooting and resolving technical issues, providing software and hardware support, and ensuring customer satisfaction through effective communication and problem-solving.

I am proficient in a range of technologies, including Windows, macOS, Google Workspace Admin, Microsoft Office Suite, remote desktop tools, and ticketing systems. I have a strong understanding of network and infrastructure technologies, and I am able to work independently or collaboratively to meet project deadlines.

As a self-motivated and customer-focused individual, I am committed to delivering excellent support and services to all stakeholders. I am fluent in English and Filipino, which allows me to communicate effectively with clients and colleagues from diverse backgrounds.