Mark Francisco

With nearly 9 years of experience in the BPO industry, I have built a strong foundation in customer service, technical support, and client relations across diverse accounts. My career has honed my skills in communication, problem-solving, multitasking, and working efficiently under pressure, while maintaining high service quality and meeting performance targets. Throughout my tenure, I’ve developed a keen eye for detail, adaptability to different workflows, and proficiency in various tools and systems.

Now, I am transitioning into a Virtual Assistant role, bringing my expertise in administrative support, time management, and customer-focused service to help clients streamline their operations and achieve their goals. My goal is to leverage my BPO experience to deliver reliable, organized, and results-driven virtual assistance.