Mark Custudio

I am an expert Customer Service Associate with a specialty in Phone and Live Chat support along with administrative support skills.

I have professional with high-quality customer service experience for more than 3 years with clients in various fields.

I have managed and assisted in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable speaking and writing in English.

Some of the key points I can offer

-Sending Customers confirmation numbers/tracking numbers

-Looking up and sending customers tracking numbers

-Looking up their order

-Updating their order if they need a change

-Giving Refunds to unhappy customers

-Handling Exchanges/returns

-Fulfilling manual orders via eBay or Ali Express

-KEEPING OUR CUSTOMERS HAPPY!!! :-)

Thank you so much for reading and please don't hesitate to get in touch with me.

I am excited to discuss and assist you with your next great project!