Mark Cabalonga

Good Day Everyone , I had an experience at Customer Service and Sales in Voice Account for two years in Expedia for Flight, hotels and car rental booking and Customer Service and become also a support for newly hired agent and two years in 1800 flowers.com as Sales and Customer service too and become a retention agent. I also have experience Chat Support and CSR/Sales in Macys Account and Bloomingdales also become a Workforce, the job is to ensure the right number of agents are available at the time to handle our customers. I also had experience in Cold Calling in Solar Account and Medicaid program, Medicaid, Remote patient Monitoring.