Marjorie Redondo

I have experience in Market Research as I have worked as a market research interviewer in the past. We do outbound calls and conduct surveys about politics, current events, and different topics. I have learned how to speak and ask people's opinions without being biased or without influencing them on what will be the outcome of the survey.

I also worked as a Store Maintenance Assistant for clients that are selling on eBay and Amazon. Most of the tasks that we do are checking on the inventories of the listings, check on the product if it is still good to be listed and is still saleable, we also check on the pricing of each product if it has negative profit or still withing the profit range of the client. We also help our clients remove some listings and add new listings on eBay and Amazon.

I have extensive working experience as a Customer Service/ Chat Support Representative. This has been my niche ever since but I am very much willing to try on different tasks which will help me widen my skill set and I know that your company is the best environment for me. I have worked as a customer service representative for known brands like Techstyle Fashion Group and CurlMix.

My years of experience as a Customer Service/ Chat Support Representative made me become more focused on doing tasks, more effective in communicating with different individuals, and enhanced my customer service skills, making sure all the customers I interact with are well assisted. I can certainly apply these skills to the job that you are currently hiring for.

Communication has been a major part of my previous jobs. My experiences strengthened my communications skills. I've learned how to effectively engage in conversation. I have greeted hundreds of customers every day via chat or phone. I also assisted customers with their queries regarding the status of their orders, returns and exchanges, product inquiry, and order placing. I have also received surveys for my friendly assistance, professionalism, providing effort, and making sure their concern is resolved. This attitude that I gain towards work will also help me become more efficient and do my task effectively which I will be very glad to share with your company if given a chance.