Marjorie Opendo

MARJORIE OPENDO CSR PROFILE CAREER SUMMARY I am a passionate customer service representative. My main goal is to make my customers happy and satisfied. Customer Service Representative Sutherland Global Services | May 2018 to July 2019 Handles billing concerns. Providing products information Keeping records of customer interactions, transactions, comments, and complaints. Recommending services available for the customers as part of sales. Ensure customer satisfaction and provide professional customer support. SKILLS excellent English communication and writing skills excellent interpersonal skills computer savvy customer service skills Team player Attention to details CHARACTER REFERENCES Alvin Jay Galicia Team Leader Sutherland Global Services Cell:- Ryan Gelved Perong Team Leader/Trainer Sutherland Global Services Cell:- HOW TO REACH ME Cell:- Email:-Address: Purok 4, Talomo River Calinan, Davao City ,8000 Technical Support Representative Teleperformance| March 2016 to July 2016 Resolving Technical Issues over the phone Dispatch technicians Provide product information. EDUCATIONAL ATTAINMENT Holy Cross of Davao College Bachelor of Secondary Education Major in Catechetics Enrolled from June 2011 to March 2014 Deans Lister for 5 times Dacudao National Highschool Attended from June 2007 to June 2016 Graduated with honor roll