Marjorie L. Maramara

Are you seeking a versatile professional to handle your day-to-day tasks effectively? Your search ends here. I bring a wealth of skills and expertise to assist you.

Throughout my career, I have successfully fulfilled various roles including Customer Service, Technical Support, Business Associate support for QuickBooks Software, Collections Representative, and Administrative Virtual Assistant. Here’s what I can accomplish for you to boost efficiency and drive success.

Key Tool Proficiencies:

• EHR Systems
• IntakeQ, MediaVault
• Healthcare Portals: Optum, Regal, Allied, Kaiser
• CRM & Admin Tools: Salesforce, Airtable, QuickBooks, VanilaSoft
• Communication: Slack, Skype, Teams, WhatsApp, Spruce
• Office Suites: Microsoft Office (Excel, Word, Outlook), Google Workspace (Docs, Sheets, Calendar)
• Time & Project Mgmt: Toggle, Meta Business Suite, Canva

Core Skills:

• Prior Authorization & Claims Handling
• Customer Service
• Collections Support
• Admins Assistant / Back office
• Patient Intake & Appointments
• Insurance Contracting & Licensing
• Call Auditing & Quality Assurance
• Email Management & Inbox Optimization
• Billing, Collections & Invoice Management
• QuickBooks & Payroll Support
• HIPAA Compliance
• Data Entry & Research
• Explanation of benefits
• Eligibility and Benefits
• Claims