Marjorie Joy Aliling

Going ABOVE and BEYOND working with INTEGRITY

-Administrative Support

-Customer Service

-Bachelor of Science in Tourism Management

-3 years Customer Support

-1 year Telemarketing

-1 year legal assistant

-Trained Virtual Assistant

Company nowadays focuses more on the quality of job rather than the quantity. I learned this from the past years that I've been working. It is important to deliver a service that is above and beyond the expectation and focusing on the success of the company.

I'm Marjorie and I'd like to use my knowledge and skills in providing administrative support and customer service.

I am highly trained under the Filipino Virtual Assistance, The course helped me in developing the right skills and knowledge when it comes to freelancing. Some of the tasks I learned and I know are:

1. Data Entry - transferring information provided from one file to another.

2. Transcribing - transcribe video and audio files provided.

3. Social Media Management - handling various social media platforms such as Facebook, Twitter, Instagram, Tumblr, and Linkedin

4. Calendar Management - arranging the schedules and appointments

5. Cold Calling - calling prospective clients offering services or products.

6. Email Management - sorting and handling emails.

7. Customer Service - Inbound, outbound, email and chat support.

It would be a privilege to be part of your company. If you have further questions please don't hesitate to contact me.

Regards,

Marjorie Joy Aliling