Marjorie Colasi

MARJORIE COLASI Phone: - email:- Website: https://marjcolasi.wixsite.com/va-marj-c PROFILE EXPERIENCE SOCIAL MEDIA MANAGER CUSTOMER SERVICE REPRESENTATIVE SKILLS EDUCATION SOCIAL MEDIA MANAGER, CUSTOMER SERVICE REPRESENTATIVE, VIRTUAL ASSISTANT Social media savvy with creative mindset, writing skills, decisive, adoptive, organized, efficient and has a leadership and communication skills. Always responsible for creating, posting and promoting highly relevant, valuable content necessary to win the target customers hearts and mind in order to patronize the product. Customer service representative help businesses to develop strong relationships with their clients and customers. Able to answer customer questions, help resolve problems, process refunds and make suggestions regarding the purchase of additional products and services. 2015 - 2017 Social Media Management Optimization, Campaign Ads and Marketing to different Social Media - Facebook, Twitter, LinkedIn, Instagram, Create, schedule and post ads at different social media all at once. Branding of product and services. Manages different social media accounts. Web Development 2013 - 2015 Chat, Phone and Email Support Mastery of products and services which successfully marketed to the target followers and customers. Social Media Branding, Social Media Plan, Facebook Ad Campaign, Create and optimize Social Media Business Account - Facebook, Twitter, Pinterest, Instagram LinkedIn Google Calendar, Spread sheet, Data Entry Finding leads Chat, Email and Phone Handling Internet Research, Key word research BACHELOR OF COMMUNICATION ARTS MAJOR IN AUDIO-VISUAL COMMUNICATION Bicol University Main Campus, Old Albay, Legazpi City, Philippines -) SOCIAL MEDIA MANAGEMENT - IN DEPTH COURSE FVA Filipino Virtual Assistance Online Course (2018 - 2019)