Marjelou Logrosa

Struggling to consistently generate leads, manage social media, and streamline business operations without burnout?

I help coaches, agencies, and digital businesses turn daily chaos into revenue driving systems. My work ensures businesses scale efficiently while staying organized, professional, and results focused.

I bring nearly 8 years of BPO experience in Customer Service, Fraud Detection, Quality Assurance, and Team Leadership across telecommunications and financial accounts. This background sharpened my attention to detail, risk assessment, process discipline, and communication skills, which I now apply to virtual support and operational excellence.

💼 As a Lead Generation & Outbound Outreach Specialist, I create high-quality prospect lists, build CRMs in Notion and Google Sheets, and implement personalized DM/email campaigns on LinkedIn and Instagram to boost conversions. I leverage tools like LinkedIn Sales Navigator, Apollo, and Prosp.ai, while tracking KPIs and optimizing follow-ups for pipeline efficiency.

📱 In Social Media Management, I plan, create, and schedule content for LinkedIn, Instagram, Facebook, and TikTok. I design engaging assets using Canva, manage IG Ads via Meta Business Suite and TikTok Ads Manager, and track analytics to improve reach and ROI. I also enhance visibility via SEO, using VidIQ, VidTechy, and keyword research.

🎙️ I provide Podcast VA support, editing episodes in Audacity, and help online coaches launch courses on Kajabi. My administrative support includes email management, calendar organization, SOP creation, reporting, and workflow automation using GoHighLevel (basic), Trello, Notion, and Google Sheets.

🛡️ I led fraud and claims operations, supervising specialists, designing QA trackers with Excel Macro/VBA, optimizing risk controls, and mentoring teams. These experiences strengthened my leadership, analytical thinking, and problem solving skills.

I’m independent, proactive, adaptable, and results oriented, combining strategy, marketing, operations, and technical skills to deliver measurable growth. If you want someone who can generate leads, manage social media, optimize workflows, and provide reliable admin support, I’m ready to help your business scale efficiently and effectively.

Let’s build something exceptional.