I have vast experience with Leadership, Customer Service, Research, and Quality Assurance having worked for Financial institutions and BPO industry.
A seasoned Operations Supervisor, I excel in team management, coaching, training, and business process improvement.
I have a good grip on the English Language in both verbal and written having worked as a Customer Service Representative as a full-time employee. I'm also Customer-obsessed, I make sure that issues/queries are being resolved promptly.
I'm keen on details and my main focus all the time is quality and efficiency. I'm a well-read, well-informed, and highly teachable individual that can be given different sorts of tasks.