Marivic Meguiso Georpe

CAREER BACKGROUND TECHNICAL SUPPORT REPRESENTATIVE MARIVIC GEORPE PROPERTY MANAGER PERSONAL PROFILE An energetic self-starter with strong communication skills, creative, flexible, resourceful professional who enjoys learning new skills and works independently or on a team. I am able to adapt to changing priorities and maintain a positive attitude and strong work ethic. EDUCATION Cebu Technological University Bachelor of Science in Development Communication- SKILLS & ABILITIES •Lead Generation •Social Media Management •Appointment Setting •Website Development •Campaign Manangement •Email Management •Inside Sales Agent •Recruiting Airbnb Property Management CONTACT DETAILS Email:- Sykes Asia Incorporated ( May 2019- February 2020 ) Take inbound calls Manage call flow and respond to technical support needs Provide base level IT support to non-technical personnel within the business Cross-trained and provided back-up for other customer service representatives when needed RECRUITMENT COORDINATOR ( Healthcare) DYER STAFFING AGENCY ( February 2020 - October 2020 ) Source candidates using a variety of search methods to build a robust candidate pipeline Screen candidates by reviewing resumes and job applications, and performing phone screenings Take ownership of candidate experience by designing and managing it Develop job postings, job descriptions, and position requirements Perform reference checks as need Facilitate the offer process by extending the offer and negotiating employment terms Manage onboarding and new hire process Stay abreast of recruiting trends and best practices Manage the overall interview, selection, and closing process Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations Tools used Linkedin Indeed Kamana Karma Check DNA Open Phone Slack Paycor Trello Zoom Calendly Career Staff Staffing Engine Grape Tree REAL ESTATE VIRTUAL ASSISTANT KELLER WILLIAMS ERIN CATRON & COMPANY YK HOME BUYERS ( January 2018 - September 2022 ) Inside Sales / Appointment Setting Lead Generation Pull data and run reports from Broker Metrics Sort type of Leads depending on their LTM’s Production Indeed - Lead Sourcing / Job postings/ads Calling agents in the office (set appointment with TL) Database Management KW Command and Command MC Upload new contacts Update existing contacts Manage Custom Tags Assign Tasks Manage Recruiting pipeline in Command MC Create Drip Campaigns using Smartplans Send out Agent B-day Cards Send out Offer Letters Email and Text Campaign Cold-calling Recruiting agents for events / job postings Recruiting new leads until they get onboarded Tools used Mailchimp Canva BombBomb Calendly Broker Metrics Mojo KW Command MLS Zoom Phone Firepoint Zillow Guest Services Virtual Assistant / Airbnb TIFA STAYS LTD. ( August 2022 - August 2023 ) Freelance Check all portals for guest messages and ensure they’ve been responded to. Continue to respond to guests as quickly as possible throughout the shift. Call guests that have chosen to ‘pay at property’ to collect card payment. Process virtual card payments using Facile Pay Advise cleaners of their rota for the following day Work through task list sent ahead of shift Manage Airbnb listings Tools used Duve Tokeet Booking.com Pulse Airbnb Email Outlook Facile Pay Stripe TravelAdvisor PROPERTY MANAGER X1 SALES AND LETTINGS ( August 2023- February 2025) • Collecting rent and other property fees from tenants and individual owners • Paying property expenses, including taxes, mortgages, payroll, insurance premiums and maintenance costs • Reporting the property’s financial status, occupancy and expiring leases to property owners • Meeting potential tenants, showing them the property and assessing their applications in accordance with antidiscrimination laws • Advertising vacant properties and hiring a leasing agent to find tenants as needed • Inspecting properties and arranging for repairs and new materials as required • Arranging contracts for maintenance, trash removal, landscaping, security and other ongoing services and managing disputes with these service providers where appropriate • Investigating and resolving property complaints and rental violations Tools used LET ALLIANCE Reapit Signable GSuite Touch Right Outlook Excel Fixflo TENANCY ADMINISTRATOIR ForTheLandlords (January 2023- June 2025) Prepare, review, and manage tenancy agreements, lease renewals, and termination notices. Process rental applications, conduct reference checks, and ensure applicant eligibility. Coordinate move-in and move-out procedures, including inventory checklists and condition reports. Maintain accurate records of tenants, lease terms, rental payments, and property compliance. Respond to tenant inquiries regarding lease terms, maintenance, and tenancy issues in a timely and professional manner. Liaise with property managers, landlords, and tenants to ensure smooth tenancy operations. Monitor and follow up on outstanding documents, rent arrears, and lease expirations. Ensure compliance with tenancy laws and regulations, as well as company policies. Assist in handling disputes, maintenance coordination, and rent adjustments where necessary. Keep internal systems and databases updated with tenant and property information. Tools used LET ALLIANCE Docusign Signable GSuite InventoryBase Outlook Excel Jupix