Marites Galupe Tigan

MARITES GALUPE TIGAN 088 Purok 12, Apugan, Upper Irisan Baguio City Mobile No: -/ - email:-skype: Marites Galupe ------------------------------------ PROFESSIONAL SUMMARY ---------------------------------------Experienced Office Administrative Assistant, Reservation Sales Agent and Customer service Representative with the initiative to drive and succeed; highly organized and detail oriented. Diligent worker and a multi tasker, with keen attention to details and accuracy. My goal is to work long-term with a company where I can offer my professional working skills, as well as learn new skills for career-growth potential while assisting in the growth and development of the client’s business. ---------------------------------------- SKILLS ----------------------------------------------------------------Proficient in the following Operating Systems/Software applications: • Windows XP, 7, 10 • Data Entry/Transcription • Microsoft Office • 30-40 wpm typing speed w/ accuracy • MS Word • Accurate and detailed • Word processing • Professional and Mature • Dedicated Team Player • Social Media Management • Medical/Legal terminology • Highly driven to thrive working • Works well under pressure under pressure or in stressful • Independent Worker situation • Maintains confidentiality ------------------------------------------- WORK HISTORY ------------------------------------------------A. BPO 1. IHG-Baguio OCTOBER 16, 2007 to OCTOBER 10, 2010 • Position: • Job Description: Reservation Sales Agent Intercontinental Hotels Group (IHG)-Phil., Inc., Camp John Hay Compound Loakan Road, Baguio City ➢ Answer inbound calls from IHG guests ➢ Assist guests with reservations and other hotel related inquiries ➢ Provide customer service to our guests while promoting/selling our hotels B. LOCAL GOVERNMENT UNIT 1. Office of the Sangguniang Bayan/Vice-Mayor NOVEMBER 3, 2017 to DECEMBER 31, 2018 • Position: • Job Description: ➢ Assist in drafting proposed Ordinances and Resolutions ➢ Taking minutes of the meeting and transcribe journals of the SB regular sessions/meeting ➢ Attended meetings/seminars/workshops as required by the Office ➢ Assist in the administration of services for clients/legal concerns affecting the Office Administrative Assistant III Office of the Sangguniang Bayan and Municipal Vice-Mayor Municipal Local Government Unit Tadian, Mountain Province 2. Office of the Municipal Mayor JULY 15, 2014 to SEPTEMBER 18, 2017 • Position: Legal Researcher/ Administrative Assistant II Office of the Municipal Mayor Municipal Local Government Unit Tadian, Mountain Province • Job Description: ➢ Assisted in drafting legal documents for clients ➢ Research works on legal and other relevant matters pertaining to office and municipal concerns ➢ Draft Executive Orders/Administrative Orders as required by the Local Chief Executive ➢ drafted/prepared letters/communication to different offices/agencies ➢ Attended meetings/seminars/workshops as required by the LCE/Mayor’s Office ➢ Assist client’s legal concerns affecting the Office or Municipality under the LCE’s guidance and directive ----------------------------------------- EDUCATION --------------------------------------------------------• June 1994- March 1999 Bachelor of Laws (Ll.B.) University of the Cordilleras (BCF) Gov. Pack Road, Baguio City • November 1992- March 1994 Bachelor of Arts in Political Science University of the Cordilleras (BCF) Gov. Pack Road, Baguio City • October 1989-November 1992 B.S. in Nursing Pines City Colleges (PCEC) Magsaysay Avenue, Baguio City ------------------------------- OTHER CERTIFICATES --------------------------------------------------------- 2019 Social Media Workshop and Training Quickbooks Training and Tutorial High Five – Virtual Assistant Learning Provider Tagum City, Davao del Norte 2002 Career Service Professional Examination Civil Service Commission-CAR Baguio City 2002 Distance Learning Program on the Rules of Conduct and Ethical Behavior in the Government Service Civil Service Commission-CAR Baguio City ---------------------------------------- CHARACTER REFERENCE ------------------------------------------Ms. Julie C. Bumal-o Reservation Sales Agent Intercontinental Hotels Group, Inc. Camp John Hay, Baguio City Contact No. - Ms. Grace S. Bumacas Administrative Officer V Department of Environment and Natural Resources Cordillera Administrative Region Pacdal, Baguio City Contact No: - Atty. Maria Victoria Abenes Public Attorney Public Attorney's Hall of Justice Maharlika Highway Cabanatuan City Contact No: -