Over 10 years of experience in Customer Service. I work well with all types of personalities from all around the world, and enjoy getting to know my client’s customers.
I always look forward to learning new processes, systems, and technologies. As well as share my own knowledge and skills that I’ve acquired over the years.
I enjoy multi-tasking and accomplishing clients’ goals by doing so.
Well trained in the following areas:
-Customer Service and Customer Support Agent
-Live Chat Support
-Email.
I'm very familiar with call handling, dealing with customer concerns, multi-tasking, and time management. Also, I worked as Administrative Assistant for Australia's leading manufacturer and distributor of scaffolding and access equipment.
My work experience helped me develop a strong work ethic and rest assured I can provide quality work. Also, I am open to new responsibilities and challenges to grow. My goal is to have long-term clients.