Marinelle Nobleza

Hi, I’m Marinelle Nobleza, a dedicated and results-oriented professional with over three years of experience in customer service, collections, and accounts receivable. I started working at 19 and have since built a strong foundation in handling customer concerns, managing payments, and supporting clients—primarily U.S.-based—with empathy, efficiency, and professionalism.

My work experience includes roles in top BPO companies where I managed customer accounts, resolved billing disputes, and ensured timely collections. I’m highly skilled in using CRM tools like Zendesk, and I’ve worked across various platforms to communicate via voice, chat, and email. My calm demeanor, problem-solving skills, and strong communication abilities have consistently helped me meet and exceed performance metrics.

What sets me apart is not only my technical ability, but also my life experience. I moved to the city alone as a teenager and quickly learned how to thrive independently in a competitive environment. That independence taught me the value of discipline, resilience, and strong work ethics—qualities I now bring to every role I take on. I work well under pressure, handle escalations professionally, and always aim to provide excellent customer service while protecting the company’s interests.

Currently, I’m exploring freelancing opportunities where I can bring value to businesses that need dependable remote support. I specialize in customer service, collections, admin assistance, and virtual support tasks. I’m confident in my ability to help streamline operations, improve customer satisfaction, and contribute to business growth—even in a remote setting.

I’m also passionate about continuous learning and growth. Whether it’s adapting to a new tool, improving a process, or taking initiative in a team setting, I always look for ways to do better. My long-term goal is to work with clients who value integrity, quality, and consistency—because those are the same values I uphold in my work.

If you’re looking for someone who’s reliable, self-motivated, and skilled in communication and client care, I’d love the opportunity to contribute to your team.

Let’s connect and work together to achieve your goals.