Marifell

I am Customer Service Specialist with over 6 years of professional experience supporting businesses such as car dealership, telephone company, airlines, social media, and CRM software.

My Experience:

○ I specialize in MINDBODY Software including all of MINDBODY's software products, branded app, branded web, accounts receivable, marketing suite automation, campaign, payment processing, retention, and account updates.

○ Handled computer reservations systems and GDS systems (AMADEUS AND SABRE).

○ Effectively manage a high volume of support-related inquiries with the ability to deliver professional customer service through both verbal and written communication.

○ Creating and monitoring a wide variety of email marketing campaigns.

○ Evaluating online social media and advertising content.

○ Schedules consultations between sales staff and prospective clients, ensuring that important meetings are booked for the sales team.

My Skills

○ Outstanding Customer Service

○ Email Management

○ Calendar Management

○ Data Entry

○ Admin task

My Tools and Software

○ Mindbody Software CRM

○ Amadeus and Sabre

○ Microsoft Office

○ Google Docs

○ Canva

○ Slack

○ Zoom

○ Squarespace

○ Go Daddy

○ PROMAX and Volie

Whatever Your Business Goals, I Can Help You Achieve Them!