Marife Manglicmot

MARIFE MANGLICMOT Software QA Tester - – - - - – - - - - @gmail.com | +63- - - - - - - | Castillejos Zambales PH | linkedin.com/in/marifesm SUMMARY I’m a detail-oriented professional with over 2 years of experience in technical writing, now shifting into software testing. My background has given me a strong eye for spotting inconsistencies, understanding complex systems, and thinking from the end user’s perspective. I’m confident in my ability to support quality assurance through hands-on testing, clear documentation, and solid communication with both technical and nontechnical teams. WORK EXPERIENCE Technical Writer | QA Tester | Australia Software Technologies Aug 2023 - Present Performed manual software testing on ERP system modules, including HR, finance, and procurement components, validating functionality, accuracy, and seamless integration across pages and workflows. Provided actionable recommendations to improve product quality and created detailed test result reports to document findings and support issue resolution. Developed user manuals, quick-start guides, and SOPs tailored to both technical and non-technical users. Wrote clear, concise UX content for interface elements such as buttons, tooltips, popups, and onboarding flows to improve usability and user engagement. Collaborated with developers, product managers, and designers to ensure content accuracy, completeness, and alignment with project goals. Trained new users on how to use both the mobile app and web system, providing hands-on walkthroughs, demo sessions, and support materials to help them get started smoothly. Created user-friendly content and updated marketing websites using WordPress, ensuring consistency in tone, branding, and accessibility. Manufacturing Engineering Staff | Nidec Subic Philippines Mar 2014 - Jul 2019 Gathered equipment performance data and prepared OEE (Overall Equipment Effectiveness) reports using Excel. Maintained accurate and timely records of production activities, including operator performance and shift logs. Collaborated with cross-functional teams to monitor quality issues, perform root cause analysis, and implement corrective actions. Revised and updated Engineering Instructions and SOPs, with a focus on procedures related to re-inspection processes. Ensured all documentation is clear, accurate, and aligned with production practices and compliance requirements. EDUCATION Bachelor of Science in Computer Science President Ramon Magsaysay State University KEY SKILLS REFERENCES Software Testing Technical Writing Organizational and Time Management skills. References available upon request Copywriting Microsoft Office Attention to Details Fluent in English and Filipino 2019 - 2023