MARIE ZLATOVA
Malaga, Spain • - •-• LinkedIn
Professional Summary
Customer-focused professional with over 4 years of experience managing global accounts, increasing
engagement, and driving satisfaction. Skilled at fostering strong relationships and delivering measurable
business outcomes. Fluent in multiple languages, facilitating communication and understanding across diverse
markets.
Areas of Expertise
● Personal Skills: Effective Communication & Relationship-Building | Cross-Functional Collaboration |
Account Management & Revenue Growth | Decision-Making & Strategic Planning| International Contract
Negotiations & Customer Success | Customer Experience, Engagement, & Retention Metrics |Analytical
Problem-Solving & Data Insights | User Acquisition & Conversion Optimization | Product Knowledge &
SaaS Platform Expertise.
● Tech Skills: Proficient with CRM Tools (NetHunt, Affise, HasOffers), MS Office, Azure, and Slack.
Work History
Media Services Manager, 02/2021 to 02/2023
Aanicca Ventures Inc., dba AdCommunal – Toronto, Canada (Remote)
● Managed a portfolio of 200 global clients, driving a 40% revenue increase through strategic account
management and personalized solutions.
● Cultivated strong client relationships, resulting in a 25% improvement in client retention and repeat
business.
● Conducted detailed performance analyses, identifying key growth opportunities that enhanced client
satisfaction.
● Optimized budget allocation, amplifying overall profitability by 15% while meeting KPIs.
Affiliate Manager, 05/2020 to 02/2021
TVSMILES GmbH – Berlin, Germany (Remote)
● Strengthened partnerships with affiliates, boosting overall performance by 30% through consistent
communication and tailored support.
● Recruited and onboarded high-quality affiliates, expanding the network by 20% within the first six
months.
● Executed and optimized marketing campaigns, achieving a 25% rise in conversions.
● Analyzed market trends and competitor strategies to uncover new business opportunities.
Account Manager, 08/2018 to 03/2020
Geek Mobile – Odessa, Ukraine
● Established and nurtured strong partnerships with advertisers, agencies, and networks, leading to a 20%
surge in client satisfaction scores.
● Closed high-value contracts with advantageous terms, forging collaborations that delivered a 15% uplift in
company earnings.
● Delivered proactive client support, resolving issues promptly to ensure seamless operations.
Education
ODESA I. I. MECHNIKOV NATIONAL UNIVERSITY - Odessa, Ukraine
MBA: Business Administration And Management, 2016
Languages
English - Fluent | Spanish - Advanced | Russian, Ukrainian, Bulgarian - Native
