Marie Roque

I have extensive experience across various roles, including HR, staffing coordination, operations, customer service, and technical support. I have 8 years working experience as a VA and 6 years working experience in BPO companies doing customer and technical support role.

As an experienced childcare staffing agency coordinator, I specialize in matching families with qualified nannies, ensuring seamless placements that meet both client needs and nanny qualifications. Most recently, I developed a new business branch and led recruitment efforts, where I also managed childcare staffing operations and collaborated with corporate firms.

Prior to that, I spent 7 years at Crunch Care Inc., where I oversaw client inquiries, matched care providers, and managed staffing logistics. My earlier roles include providing customer service and technical support in sectors such as healthcare, travel accounts, and satellite TV services, lead generating through market research with experience in both US and UK markets. Additionally, I have a background in sales and administrative support, demonstrating my versatility and strong organizational skills.

I am experienced, independent and reliable VA

Clear and empathetic communication skills, both written and verbal

Committed to loyalty, discretion, and meticulous attention to detail

Genuine dedication to supporting busy families

Patient and compassionate when working with candidates from diverse backgrounds

Proficient in quickly learning and adapting to various technology platforms

My Toolkit of Expertise

• Google Suite
• Zoho CRM
• Enginehire
• Slack
• Indeed
• Sittercity
• Gusto
• Calendly
• Deputy
• Zipwhip
• Canva
• ChatGPT
• CapCut

🚨 𝙉𝙚𝙚𝙙 𝙖 𝙩𝙤𝙤𝙡 𝙤𝙧 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙣𝙤𝙩 𝙡𝙞𝙨𝙩𝙚𝙙? 𝙄'𝙢 𝙖 𝙦𝙪𝙞𝙘𝙠 𝙡𝙚𝙖𝙧𝙣𝙚𝙧, 𝙧𝙚𝙖𝙙𝙮 𝙩𝙤 𝙖𝙙𝙖𝙥𝙩!

💎 𝐅𝐄𝐄𝐋𝐈𝐍𝐆 𝐎𝐕𝐄𝐑𝐖𝐇𝐄𝐋𝐌𝐄𝐃? 𝘛𝘢𝘬𝘦 𝘵𝘩𝘦 𝘧𝘪𝘳𝘴𝘵 𝘴𝘵𝘦𝘱 𝘵𝘰𝘸𝘢𝘳𝘥𝘴 𝘳𝘦𝘨𝘢𝘪𝘯𝘪𝘯𝘨 𝘤𝘰𝘯𝘵𝘳𝘰𝘭 𝘰𝘧 𝘺𝘰𝘶𝘳 𝘸𝘰𝘳𝘬𝘭𝘰𝘢𝘥. 𝘓𝘦𝘵'𝘴 𝘸𝘰𝘳𝘬 𝘵𝘰𝘨𝘦𝘵𝘩𝘦𝘳 𝘵𝘰 𝘰𝘱𝘵𝘪𝘮𝘪𝘻𝘦 𝘺𝘰𝘶𝘳 𝘱𝘳𝘰𝘥𝘶𝘤𝘵𝘪𝘷𝘪𝘵𝘺 𝘢𝘯𝘥 𝘶𝘯𝘭𝘰𝘤𝘬 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴'𝘴 𝘧𝘶𝘭𝘭 𝘱𝘰𝘵𝘦𝘯𝘵𝘪𝘢𝘭. 𝘙𝘦𝘢𝘤𝘩 𝘰𝘶𝘵 𝘵𝘰𝘥𝘢𝘺 𝘢𝘯𝘥 𝘭𝘦𝘵'𝘴 𝘦𝘮𝘣𝘢𝘳𝘬 𝘰𝘯 𝘵𝘩𝘪𝘴 𝘫𝘰𝘶𝘳𝘯𝘦𝘺 𝘵𝘰𝘸𝘢𝘳𝘥 𝘨𝘳𝘦𝘢𝘵𝘦𝘳 𝘦𝘧𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺 𝘢𝘯𝘥 𝘴𝘶𝘤𝘤𝘦𝘴𝘴!