Marie Nathalie T. Cruz

MARIE NATHALIE CRUZ 48 Casulming St. Lingayen, Pangasinan -- PERSONAL DATA BIRTHDATE : August 26,1996 BIRTHPLACE: PANGASINAN CIVIL STATUS:SINGLE Objectives: Customer Service and Sales expert who identifies customer needs and delivers solutions to the problem. Appointment setter provides support to a company's sales team by calling prospective clients and scheduling appointments for them to speak to the home buying specialist . And also provide general customer and administrative support . SKILLS: Active Listening Communication Computer Skills Customer Service Interpersonal Skills Leadership: Expert Management skills Problem Solving Time Management Positive Attitude Multitasking Skills WORK EXPERIENCE: CUSTOMER SERVICE REPRESENTATIVE June 2017- January 2018 Alorica Receiving calls from our customer about inquiries on their accounts and provide the best service possible. CHAT SUPPORT / CSR January 2018- November 2018 Alorica To be able to manage several conversations at once while still providing the best support possible to your customers. Telco Sales Account Febuary 2019 – July 2019 IQOR Assisting customers and Monitor or Troubleshoot problems as needed SALES REPRESENTATIVE LINKOS GLOBAL BUSINESS SOLUTIONS September 2019 – Febuary 2020 Serves customers by selling products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors APPOINTMENT SETTER /TELEMARKETING (AMAZON & REAL ESTATE) LINKOS GLOBAL BUSINESS SOLUTIONS Febuary 2020 – January 2021 Responsibilities Computer Skills , Multi task , Answering phones , Typing Information, follow up calls Accomplishments Scheduling Appointments. EDUCATIONAL ATTAINTMENT: Elementary: Jesus Good Shepherd Dep't Center ,2008 Lingayen , Pangasinan Secondary: St. Columban's College , Pangasinan , 2012 Tertiary: Pangasinan State University , Pangasinan , Undergradute College Level REFERENCE: Richard Ching- Sales Representative(Real Estate/VA) Romniel Dela Peña--Team Leader Alzen Marinas--Freelancer