“I’m a proactive Customer Service Representative with 4 years of experience handling various functions of customer service — from dealing with dissatisfied customers to managing phone inquiries. For the past 2 years, I’ve been working as a Loan Officer Assistant, where I’ve developed strong administrative and organizational skills, assisting in loan processing, document management, and client coordination. Through these experiences, I’ve learned to adapt quickly, stay detail-oriented, and contribute effectively to my team’s productivity and overall company goals.”