Marie Fer Nolasco

Hello! I'm a dedicated and detail-oriented virtual professional with over 8 years of experience in healthcare and dental administrative support. I’ve worked in various fast-paced environments where accuracy, professionalism, and clear communication were essential. My background includes a strong focus on insurance verification, claims processing, patient scheduling, and pharmacy coordination—making me highly capable in both voice and non-voice tasks.

I started my career at Alorica Philippines, where I spent 4 years handling dental insurance accounts. My responsibilities included verifying member eligibility and coverage, calculating co-pays and deductibles, and explaining claim statuses. From there, I transitioned to Ista Solutions, working with a veterinary pharmacy account (Stokes Pharmacy) for 3 years. I managed refill requests, payment processing, and tracking of pet medications—all while providing excellent service to clients and coordinating with pharmacy staff.

Most recently, I worked at Optum Global Advantage, assisting with medical scheduling, coordinating lab work, and managing patient communications in a virtual receptionist role. I’m also familiar with EMR systems like EPIC and have adapted well to remote tools and software. Although I’ve worked mostly in voice accounts, I am actively shifting to non-voice roles such as data entry, claims processing, and virtual assistant work, where my precision and organizational skills truly shine.

What sets me apart is my reliability, accountability, and ability to work independently. I value time management and am committed to delivering accurate and high-quality output with minimal supervision. I take pride in every task I handle and always aim to exceed expectations.

I’m currently looking for long-term, remote opportunities where I can continue growing while contributing to a team’s success. Whether it's behind-the-scenes admin tasks or client-facing coordination, I bring professionalism, adaptability, and a can-do attitude to every project.