I am an IT Professional (BS in Computer Science, some MA in Information Science). Speaks excellent English with neutral accent. Experience are as follows:Training and Education/Sales Manager /Client Relations Manager /QA Manager/ Training /BPO Trainer Specialist /Voice Campaigns (inbound/outbound) /Customer Support / Technical Support/KPO/ Back Office Process (Transcription/ Scanning and OCR/Content Writing/Website-making/Data Entry/Blogs)Specialties: BPO: Voice (inbound / outbound - Sales/Marketing) /BPO / KPO / Back office process/ Training Experience Education and Training: Computer Languages, Computer fundamentals, Microsoft Office, and some Computer programming