Maridel Ann Castiilo

I am a dependable and highly organized Administrative Assistant with over 14 years of experience supporting executives, managing office operations, and handling critical administrative functions across automotive, brokerage, and retail industries. I bring a strong foundation in scheduling, documentation, data management, and client coordination, making me well-equipped to support busy teams and leaders in a fast-paced environment.

My expertise includes calendar and email management, accurate data entry, file and records organization, document preparation, and day-to-day administrative support. I am comfortable managing multiple priorities while maintaining attention to detail and confidentiality. In my previous role as an Executive Secretary, I supported senior management by coordinating schedules, processing payroll and payments, maintaining financial and operational records, preparing reports, and ensuring that time-sensitive documents were completed accurately and on schedule.

I also handled client communication, billing coordination, and follow-ups, helping maintain smooth operations and positive business relationships. My experience as a business owner further strengthened my ability to manage staff, inventory, finances, and customer service, giving me a practical understanding of how administrative work directly impacts business performance.

After taking time to focus on my family, I completed professional training in virtual assistance and modern office tools to ensure I can effectively support remote teams. I am proficient in Google Workspace, Microsoft Office, ClickUp, Trello, Notion, Calendly, Canva, and Zoom.

• Calendar and inbox management

• Data entry and database maintenance

• File and document organization

• Administrative and executive support

• Billing coordination and records handling

• Customer service and professional communication

• Task coordination and follow-through

• Confidential information management

I am known for being reliable, detail-oriented, and easy to work with. My goal is to provide consistent, accurate administrative support so leaders can focus on strategic priorities while knowing that daily operations are in capable hands.