Maricris Hernandez

If you're looking for a Virtual Assistant with extensive experience in Outsourced Customer Service, Sales & Telemarketing, and highly proficient in oral and written communications in the English language, I'm the right talent for the job.

I come with more than 13 years of experience in the Business Process Outsourcing industry, 10 years of which in an Operations Supervisor role servicing various verticals such as telecommunications (Earthlink), eCommerce (eBay), financial services (PayPal), media (LA Times, SiriusXM Radio), and healthcare services. In having been a leader, I roll up my sleeves to get things done and work my team effectively to delegate tasks and help empower them. I've been exposed to I've lead several program launches and process improvement projects. I aspire to serve clients and the people whom I help develop as leaders to achieve great results.