Maricor P. Canlas
#468 San Mateo St. San Angelo Subd.
Sto. Domingo, Angeles City
-/-
e-mail address:-
Objective: To be a part of a hospitality industry that will develop my skills, enhance my knowledge and to contribute my services for the attainment of the institution’s vision and mission.
Educational Qualifications:
2004 –2009 College Bachelor of Science
Major in Psychology
Holy Angel University
Sto. Rosario St., Angeles City
2000 - 2004High School Holy Angel University
Sto.Rosaario St., Angeles City
1997 – 2000Elementary Holy Angel University
Sto. Rosario St., Angeles City
Skills and Qualifications:
Computer literate (MS Office – Word, Excel, Power Point, Note)
Proficient in oral and written communication
Flexible, dynamic and resourceful
Willing to learn and undergo training
Can interact with different types of people
Motivated and Self-disciplined
Hardware and Software Troubleshooting
OS Installation
Data Entry
Lead Generation for VOIP
Telemarketing for MED DATA
Email Technical Support
Phone Support / Customer Service
Work Experience:
Software Engineer / Customer Helpdesk Virtual Coworker
MetroCSG
Home -Based
Technical Support Representative Convergys
SM CLARK ,MALABANIAS
Angeles City ,Pampanga
December 20, 2015 – September 2017.
Lead Generation / Telemarketer Sargas Incorporated
Marisol 3rd Gate Angeles City Pampanga
September 2015 – December 2015
Technical Support Representative Sutherland Global Services
Berthaphil Clarkfield Pampanga
August 2014 up to August 2015
Customer Service Representative Teleperformance
Ortigas , Pasig City
January 2014- July 2014
LITTLE ANGELS PASTRIES Owner /Entrepreneur
Angeles City Pampanga
February 2012 – August 2014
Independent Marketing Sales JC Corporation
Assistant Octagon Building, Manila
March – June 2007
JOB DESCRIPTION:
Handling sales phone calls and e-mails and billing.
Compiling client Information Packs.
Assisting with promotional events.
Attending and presenting at trade shows.
Utilizing social networking opportunities to facilitate sales and increase brand awareness
Merchandise and replenish stock as directed.
Assist with deliveries and stock handling as directed.
Troubleshoot Hardware and Software Includes Installation
Conduct Research on different companies from wide range of industries
Collect contact information and details of the companies
Seminars Attended:
February 7, 2009 Ms. Jennifer Rose Soriano
Topic: Conducting Clinical Interview and Mental
State Examination
1:00pm to 5:00pm at MGN Audio Visual Room
Holy Angel University, Angeles City
February 21, 2009 Ms. Joy Yasay–Escaler
Topic: Writing A Psychological Case Report
9:00am to 12nn at MGN Audio Visual Room
Holy Angel University, Angeles City
March 7, 2009 Ms. Anna Patricia Silva
Topic: Expectations in the Workplace
9:00am to 12nn at Music Room, Santa Clara Building
Holy Angel University, Angeles City
Personal Information:
Date of Birth: December 5, 1987
Place of Birth:San Fernando, Pampanga
Sex:Female
Religion: Roman Catholic
Weight:140 lbs.
Height: 5’3”
Citizenship: Filipino
Civil Status: Single
Languages Spoken: English and Tagalog
Affiliation:
Psychology SocietyMember 2007 - 2009
References:
Mr. Arvin M. Teopaco College Instructor / Psychologists -
Holy Angel University
Sto. Rosario, Angeles City
Mr. Howell B. Calma College Instructor / Practicum Coordinator N/A
Holy Angel University - Sto. Rosario Street, Angeles City
Ms. Junilene Layon Supervisor
Sutherland Global Services
Clarkfield Pampanga -/ -
I hereby certify that the above information is true and correct to the best of my knowledge and belief
Maricor P. Canlas