Maricar S. Cariño

Hi! My name is Maricar S. Cariño, and I am a Registered Nurse with over four years of combined experience in clinical care, customer service, and operations management. I am licensed to practice nursing both in the Philippines and the United States, and I’ve built a diverse career working across healthcare, business, and support roles. My unique background has given me a well-rounded skill set that allows me to excel in fast-paced and dynamic environments, whether onsite or remotely.

Most recently, I worked as a Staff Nurse at Holy Trinity Medical Center, where I was responsible for assessing and triaging patients, administering emergency treatments, and assisting in life-saving procedures such as intubation and CPR. I also educated patients and their families about treatment plans and preventive care, ensuring they were well-informed and supported throughout their healthcare journey. My clinical experience has taught me the importance of empathy, accuracy, and critical thinking under pressure.

Before returning to clinical work, I served as the General Manager of a local food business, where I managed day-to-day operations, recruited and trained staff, and led marketing initiatives. I was hands-on in all areas of the business, from sales reporting to customer engagement, which helped sharpen my leadership, problem-solving, and organizational skills.

In addition, I gained experience as a Customer Service Representative at Teletech, handling client inquiries via chat and email. This role allowed me to build strong communication and multitasking skills, especially when resolving issues efficiently while maintaining a professional and compassionate tone. I became comfortable using CRM platforms, ticketing tools, and collaborating with teams to resolve complex customer concerns.

Overall, my background combines the attentiveness and technical knowledge of a healthcare provider with the adaptability and people skills of a support specialist. I’m confident in my ability to contribute to roles in healthcare support, virtual assistance, or customer service. Especially those that require a deep understanding of patient care, digital tools, and effective communication. I’m eager to bring my experience and work ethic to a team that values quality service, collaboration, and continuous improvement.