Maribel Patoc

MARIBEL PATOC CONTACT --1030-2 MRR Track Jacinto Apartment Brgy. Barangka Itaas Mandaluyong City KEY SKILLS Analytical thinking & planning Strong communication Attention to detail Organization and prioritization PROFILE EDUCATION Call Center Agent for 1 year working experience and seeking any position with a company which will require me to utilize my skill, abilities, and experience in field to ensure the company’s success. Negros Oriental State University (Batchelor of Secondary Education) Guihulngan Negros Oriental 2008 - 2009 PROFESSIONAL EXPERIENCE Inspiro Philippines Customer Service Representative 2020 - 2021 • Problem solving Team leadership CERTIFICATIONS House Keeping Training with NCII At Paranaque City Vocational (HEART) Heart Foundation Inc. Japanese Language 2008 - 2009 Frebz Clothier Hi Speed Sewing 2008 Polyglot English Language Tutorial Center November 2017 La Libertad National High School 1998 – 2003 La Libertad South Poblacion, La Libertad Negros Oriental Answer incoming calls and respond to customer’s emails, sell products, and place customer orders in the computer system. Research, identify, and resolve customer complaints using applicable software. Document all call information according to standard operating procedures. Chue Hong Printing and Packaging Factory Worker at Taipei Taiwan September 2013 – August 2016 • Quality Assurance • To ensure that the quantity and the quality of the product is precise before packaging. Nakamoto Cleaning Laundry Staff at Joge Chou, Fucho Shi Hiroshima ken Japan • • Laundry Training April 2009 – April 2010 As a Laundry Attendant, I would be responsible for maintaining a constant supply of clean linens for the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, I would be responsible for performing the following tasks to the highest standards. Pentax Cebu Philippines Quality controller September 2003 – December 2006 Mepz 1, Pusok, LapuLapu City Cebu Philippines • Prepare documentation of the inspection process, which includes detailed reports and performance records resolving quality-related issues adhering to deadlines