Mariana Umaña

Mariana Umaña Arenas International Business Management Global-minded business professional with a passion for finance, marketing, and logistics—combining analytical skills, adaptability, and international experience to drive success in dynamic environments. - - Le Havre, France EDUCATION EXPERIENCE Bachelor International Management Bilingual Customer Support and Data Entry Specialist EM Normandie, Le Havre, France - 2024 / 2025 - International Double Degree - Minor in Port and Logistics Management International Business Management Universidad del Rosario, Bogotá, Colombia - Since 2021 - Scholarship for student merit - Focused in Financial Management and Data Analysis Provide exceptional customer support through email and chat, ensuring accurate data entry, professional communication, and efficient resolution of inquiries while managing multiple tasks and prioritizing customer needs. Cash Deck Assistant Morey's Pier, Wildwood, NJ, US - 05.2024 / 08.2024 SKILLS Handled customer payments, issue receipts, and provide change while greeting and assisting customers. Soft skills - Active communication - Excellent situation analysis - Active listening - Adaptability to new scenarios - Detailed-oriented Associate Walmart, Wisconsin Dells - Jul 2023 / Aug 2023 Digital skills - Microsoft Office - Presentation (canva, PowerPoint) - Social Media (Instagram, TikTok, Facebook) - Data Analytics (Rstudio, Bloomberg, Excel, PowerBI) - POS Management LANGUAGES TX Warrior, US - Since 12.2024 Organize the meat and fresh produce sections, manage inventory, and ensure shelves were clean and well-stocked. Lifeguard Noah's Ark Waterpark, Wisconsin Dells, WI, US - May 2023 / Aug 2023 Supervise aquatic areas to ensure visitors' safety and provide directions to guests. Spanish INTERESTS Mother tongue Cooking English I'm passionate to try out recipes from diverse cultures and healthy alternatives. Advanced French Basic Marketing I'm passionate to promote and create content in social media (Instagram and TikTok) @mariana-umana-arenas-b4639b234/