Marian Diendo

MARIAN JOY A. DIENDO Virtual Assistant | Administrative Specialist | Data Encoder Ormoc City, Philippines -- PROFILE SUMMARY Experienced and highly organized professional with over 10 years of experience in HR, admin, and customer service roles. Adept at managing administrative operations, data entry, and virtual support. Brings efficiency, accuracy, and professionalism to every task. Looking for a virtual role where I can support teams remotely, manage documents, and handle digital communications with excellence. PROFESSIONAL SKILLS PROFESSIONAL SKILLS • • • • • • • • • Virtual Assistance & Admin Support Data Entry & Documentation Email & Calendar Management HR Support (Recruitment, Onboarding, Performance Eval) File & Record Management (Digital & Physical) Research & Report Writing Strong Communication & Customer Service Confidentiality & Trustworthiness Tools: Microsoft Office, Google Workspace, Customer Relationship Management, Zoom, Trello, Canva WORK EXPERIENCE Virtual Assistant / HR Consultant (Remote) Leyte Agri Corporation | May 2024 – Present • • • Provides ongoing remote HR and administrative support while the company transitions to a new HR lead. Manages email communication, schedules, and documentation. Assists in recruitment, employee record-keeping, and performance tracking. HR & Admin Manager Leyte Agri Corporation | Oct 2019 – Apr 2024 • • • Led HR initiatives, recruitment, and employee engagement. Developed strategies for performance management, training, and retention. Oversaw administrative tasks, document management, and grievance handling. HR Officer Energy Development Corporation | Feb 2016 – Sept 2019 • • Handled contracts, employee claims, and training coordination. Processed data for training databases and employee evaluations. Training & Dev’t Supervisor Oro China Group of Companies | Jan 2015 – Dec 2015 • • Facilitated onboarding and employee training across 28 branches. Developed training calendars and managed team-building events. HR Generalist Qualfon Inc. Philippines | Aug 2012 – Jan 2014 • • Maintained HRIS records, conducted interviews, managed employee files. Assisted with recruitment and orientation. Customer Service Representative 7/24 Care Inc. | May 2008 – Mar 2009 • • Delivered quality customer service and support via phone and email. Recorded and tracked customer feedback and orders EDUCATION Bachelor of Secondary Education – English Major University of Cebu Lapu-Lapu and Mandaue Master’s (Undergraduate) – Business Management Palompon Institute of Technology – Leyte Graduate – Catering and Stewarding University of Cebu Maritime Education