Mariama Sey

Mariama Sey

$15/hr
Sales and Administrative Professional | Multilingual Customer Relations Expert
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
25 years old
Location:
Touba, Diourbel, Senegal
Experience:
3 years
Mariama Sey Multilingual Administrative & Community Support Professional Professional Summary Multilingual professional fluent in English, Wolof, and Fula, with experience in interpreting, administrative support, and community services. Strong communication and organizational skills, with the ability to support international teams in roles such as interpreter, administrative assistant, or customer service representative. Core Skills 1 Languages: English (Fluent), Wolof (Fluent), Fula/Pulaar (Fluent) 2 Tools: Microsoft Office (Word, Excel, PowerPoint), CRM systems (Salesforce, HubSpot, Zoho) 3 Capabilities: Data entry, client record management, email communication, cultural sensitivity Relevant Experience Administrative Assistant | MBH Power Limited (July 2023 – November 2023) 1 Organized documents and managed appointment schedules. 2 Maintained organized client and project records using CRM and Microsoft Office tools. 3 Provided support with email writing and communication with English-speaking clients. Sales Representative | Excaf Telecom (September 2021 – December 2022) 1 Recorded customer information and tracked sales activities using CRM systems. 2 Improved client follow-up and service through detailed data management. Community Interpreter (Informal) | Senegal (2022 – Present) 1 Assisted with English–Wolof/Fula interpretation in healthcare and public services. 2 Facilitated clear, respectful communication and supported non-native speakers with forms and services. Education & Training 1 Certificate in Foundation Project Management – Management Development Institute, Gambia (2022) 2 Certificate in ICT (Word, Excel, PowerPoint) – Smart Professional College (2021) 3 Introduction to Community Interpreting – FutureLearn 4 Secondary School Diploma (WASSCE) – Nusrat Senior Secondary School (2019) References Professional references are available upon request.
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