I am a motivated sales and administrative professional with over 3 years of experience in market development, customer relations, and office support. My career is built on a foundation of excellent communication and a results-driven approach to client satisfaction.
Professional Experience
During my time as a Sales Representative in Dakar, I specialized in building and maintaining strong relationships with repeat customers, successfully increasing sales through a dedicated referral network. I am skilled in persuasive communication and upselling, ensuring that client needs are met while driving business growth. Additionally, my background as an Administrative Assistant has equipped me with the ability to handle complex office correspondence, filing, and scheduling to ensure smooth daily operations.
Key Skills & Expertise
• Sales & Negotiation: Proven track record in closing sales and developing market channels.
• Administrative Support: Expert in clerical tasks, customer inquiries, and management support
• Multilingual Communication: I offer professional-level fluency in English, Wolof, and Fula, allowing me to bridge communication gaps in diverse markets.
• Community Outreach: Experience in health education and interpretation, demonstrating my ability to handle sensitive information and community-facing roles
Education & Technical Proficiency
I hold a Certificate in Foundation Project Management and a Certificate in ICT, which allow me to bring a structured, tech-savvy approach to every project. I am also currently expanding my expertise through an "Introduction to Community Interpreting course
I am an adaptable team player committed to providing a professional and welcoming experience for every client. I am eager to apply my sales expertise and administrative skills to help your team achieve its goals .