Bello, Mariam. A (MBA, ACIPM)-.-
PROFILE INTRODUCTION
Mariam is multi-skilled and a certified human resources professional with experience acquired from the
management education and fast moving consumer goods (FMCG) sectors.
She has expertise in audit and compliance in the academic sphere through managing international
accreditation and ranking activities at the Lagos Business School. She was responsible for the
establishment, documentation, implementation, and maintenance of the academic quality management
system of the School.
In addition to the change management initiatives, Mariam was also actively involved in faculty
identification, recruitment and selection for the School.
Mariam is prepared to be part of a dynamic organization where she can positively contribute towards
achieving organizational objectives through the management of the most important component of an
organization - human resources.
Mariam is an intellectually-resilient person with effective communication, analytical and organizational
skills. She is also a good team player with excellent interpersonal attributes with tremendous capacity to
work under pressure.
WORK EXPERIENCE
July 2020 – Till Date: GLAMGARBZ INVESTMENTS LTD, Ajah-Lagos. Designation –
Manager, Operations (Self employed).
Responsibilities:
Co-ordinate all operations of the organization (inventory acquisition and management, sales,
customer acquisition/management/relations)
Achievements:
Gradual establishment of the brand
April 2018 – February 2019: LAGOS BUSINESS SCHOOL, Ajah-Lagos. Designation – Manager,
Executive MBA.
Responsibilities:
Provide support and ensure efficient delivery of quality academic service to the Executive MBA
participants by being an effective interface between the faculty office, students, and other
relevant departments
Achievements:
Positively impacted students’ morale because of the improved level of responsiveness
Improvement of students’ compliance with their financial obligations
January 2011 – April 2018: Designation – Accreditation Coordinator.
Responsibilities:
Ensure the complete understanding of accreditation and ranking standards from accrediting /
ranking bodies
Interpret standards to relevant departments within the School
Actively participate in accreditation related duties including conferences, workshops,
presentations, and visits
Develop and communicate timelines and ensure compliance for completion of all accreditation
related processes/activities
Bello, Mariam. A (MBA, ACIPM)-.-
Develop and implement written policies, procedures, and standards of compliance
Ensure that accreditation requirements and other agreed standards are incorporated into other
institutional goals, objectives, as well as planning and evaluation processes of the School
Develop and maintain a comprehensive database for all data related to accreditation
Develop / champion new initiatives for continuous improvement in the School
Achievements:
Attainment of AACSB International accreditation. Lagos Business School became the first
school in Sub-Sahara Africa (outside of South Africa) to achieve this feat.
Attainment of Association of MBAs (AMBA) accreditation. Lagos Business School became the
first school in Sub-Sahara Africa (outside of South Africa) to be so accredited.
The School is also featured on the Economist Executive MBA Ranking and the CEO Magazine
Global EMBA Ranking.
Received two letters of commendation from management (2016 and 2017) for exemplary
performance.
February 2006 – September 2008: UACN/MDS, Jos-Plateau. Designation – Customer Service
Manager.
Responsibilities:
Co-ordinate all depot operations (cash and inventory management, staff supervision, and
coordination)
Implement quality benchmarks (warehouse best practices)
Manage customer interface and the local administration of human capital (8 direct staff and 40 +
third-party workers)
Achieve financial targets of the depot
Achievements:
Implemented controls that resulted in improved efficiency and performance of the depot which
led to the depot coming first pan-Nigeria in the 2008 appraisal review.
Received a letter of commendation from management for this exemplary performance
I was able to deploy my inter-personal skills in attaining calm in a crisis-ridden depot
Impacted positively on staff morale in the depot and improved customer relationship
Managed the depot within the approved budget despite the inadequacy of the float
Ensured that quality benchmarks were strictly adhered to which resulted in special
commendation by a regulatory body (NAFDAC)
May 2004 – January 2006: Designation – Depot Trainee/Customer Service Officer.
Responsibilities:
Inventory, cash, and information management
Assisted Customer Service Manager with the co-ordination of depot operations
Achievements:
Updated the indexing and filing system
Due to exemplary performance on the job, I was consistently appraised highly in performance
reviews which led to a 3- step promotion
Became the first female Customer Service Manager in the northern region
EDUCATION
2008 – 2010
Pan-Atlantic University/Lagos Business School, Nigeria
Bello, Mariam. A (MBA, ACIPM)-.-
Masters in Business Administration (General Management)
1998 – 2002
University of Ilorin, Nigeria
B.Sc. Biochemistry
TRAININGS AND CONFERENCES ATTEND
2014: EQUIS/EPAS Accreditation Seminar
2014: Performance Appraisal Appreciation Seminar
2015: EQUIS XXL Accreditation Seminar
2020:Listen-Ability/Thinking-Ability: Twin Abilities for 3600 Success in the Future
2020: Linking People Strategy and Business Performance in the Context of Current Realities
2020:Practicing Inclusive Leadership in the Times of Crisis
2020: The New Normal: A Case for Multidimensional Leadership
GENERAL INFORMATION
Associate Member, Chartered Institute of Personal Management
Member, Lagos Business School Alumni Association
Interests: Aerobics and Fitness, Lawn tennis, Dancing, and Reading
REFERENCES: Available on request
