I’m someone who loves helping people and keeping things organized, which is why I’ve spent the last few years working in customer service and administrative roles. My experience has taught me a lot about how to handle different kinds of customers, solve problems quickly, and stay calm even during busy or stressful times.
In my customer service roles, I focused on making sure every customer felt heard and valued. Whether it was answering inquiries, resolving complaints, or assisting with purchases, I always aimed to leave a positive impression. I believe good communication is key, and being fluent in both Malay and English has really helped me connect with customers from all walks of life, especially international ones.
On the administrative side, I’ve handled everything from data entry and record-keeping to inventory management. I’m naturally detail-oriented, so I enjoy making sure things are accurate and organized. I’ve also learned how to adapt to new tasks and systems quickly, which has been a big plus in fast-paced work environments.
What I bring to the table is more than just skills—I bring dedication and a strong work ethic. I like to go above and beyond in my work because I find it rewarding to see everything run smoothly. Balancing my work and personal life has also taught me important skills like multitasking, patience, and staying focused, even when there’s a lot going on.
I’m always open to learning and growing, whether it’s picking up new tools or stepping into a role I haven’t tried before. I believe that every job teaches you something valuable, and I’m excited to take on new challenges and opportunities.
At the end of the day, I thrive in roles where I can contribute to a team and make a difference, whether it’s by helping customers, keeping things organized, or finding ways to improve processes. I’m ready to bring my skills and positive attitude to my next role and grow even further in my career.