I have been in the Travel and Customer Service industry for more than 5 years handling travel accounts. I have worked for an International Airline (KLM) as a Customer contact for social media and a travel agency based in Europe called TravelPerk as a Business Travel Consultant and a Quality Analyst. Currently, I am working for Road Rebel Global as a Virtual Assistant Travel Coordinator. I previously handled emails and live chat with our clients and also outbound phone calls to our providers such as airlines, hotels, car companies, train companies, and etc. I have top-notch communication skills, keen attention to detail, familiarity with multiple booking tools and CRM like Salesforce and Zendesk, and a very quick learner.