Mariah Factura

I’m a dedicated Remote Support Professional with over 8 years of experience in customer service, virtual assistance, and administrative support. I’ve worked with business owners, online teams, and solo entrepreneurs—helping them stay organized, responsive, and efficient in their daily operations.

My goal is to make your workload lighter and your processes smoother by providing dependable, detail-oriented support. I’m committed to producing work that is accurate, on time, and aligned with your goals. Whether you need someone to keep your inbox in order, manage your schedule, or assist with everyday admin tasks, I’m here to help you stay focused on the bigger picture.

Here’s what I can confidently bring to your team:

• Email & Chat Support – Professional, clear, and friendly communication with clients or customers
• Inbox Management – Sorting, labeling, and responding to emails; ensuring no message is missed
• Calendar & Scheduling Support – Organizing meetings, reminders, and follow-ups
• Administrative Assistance – File organization, document formatting, transcription, and light phone support
• Data Entry & Spreadsheet Handling – Accurate input, record updates, and simple reporting using Excel or Google Sheets
• Online Research & Task Follow-ups – Collecting info, tracking project steps, and helping you stay on top of deadlines
• Basic Social Media or Canva Use – Support with posting or light content prep if needed

In addition to these, I’m:

• Tech-savvy and quick to learn new tools and platforms
• Experienced with Google Workspace, Microsoft Office, Trello, Slack, and similar tools
• Naturally proactive, organized, and easy to work with
• Able to adapt quickly to your business style and workflow preferences

I'm open to both short-term and long-term work — whether you need consistent daily help or someone to assist with occasional projects. My aim is always to be a dependable extension of your team.

Let’s connect and talk about how I can support you and help your business grow!