Mariadeth Olvida

Digital media specialist with experience in Google Ads, SEO, and web analytics. Passionate about leveraging data-driven insights to improve marketing performance and drive customer acquisition.

Awarded a Google a Google Digital Marketing Certificate. Certificate ID: CUG T29 RAN

Verify the authenticity of this certificate at: Verify a certificate - Google Digital Garage (learndigital.withgoogle.com)

Industry-experienced Customer Success Manager with over three years spearheading customer success and retention initiatives. Responsible for identifying customer training needs and improving utilization, resulting in a 12% increased adoption rate. Demonstrated history of increasing customer onboarding success rate by 15%, customer satisfaction scores to an all- time 93% and decreasing customer churn rates by 20%.