Maria Wian Caballero

MARIA WIAN B. CABALLERO Purok Sampaguita,Vito, Minglanilla, Cebu,- PERSONAL INFORMATION Gender: Female Age: 34yrs old Birth Date: December 09, 1986 Birth Place: Brgy. Patoc, Dagami, Leyte Height: 5' 1" Weight: 88 lbs. Religion : Roman Catholic Civil Status: Married WORKING EXPERIENCE September 2007- Present Quality Assurance Analyst Qualfon Philippines Inc. Cebu City, Cebu, 6000 DUTIES AND RESPONSIBILITIES Quality Assurance Analyst - ensures that agents provide quality service in line with the objectives set by the client. TRAININGS AND SEMINARS ATTENDED 12/7/2016-12/11/2016 Bridging Pre-Service and In-Service Teaching in Basic Education 9/1/2017 Education and Classroom Management 6/1/2018 Personal Development 11/1/2018 Personal Financing 8/1/2019 Excel 2019 Essential Training 12/2020 Leadership Training Six Sigma Greenbelter Certified EDUCATIONAL BACKGROUND College- Diploma in Professional Education Cebu Technological University Cebu City- Bachelor of Arts in Social Science Major in Economics University of the Philippines in the Visayas Tacloban College Secondary- Valedictorian Patoc National High School Patoc, Dagami, Leyte Elementary- Salutatorian Patoc Elementary School Patoc, Dagami, Leyte EXAMINATION TAKEN July 30, 2006 Passed the Civil Service Eligibility Professional Examination December 29, 2016 Passed the Professional Teacher’s Board SKILLS Effective communicator in English language Proficient in computer software and application (MS word, Excel, Internet,etc.) Six Sigma Greenbelter. 4+ years experience on Customer Service Support. 3+ years experience as Social Media Analyst. 3+ years as Quality Assurance Analyst REFERENCES Mrs. Nanette Mabunga Quality Assurance Analyst Qualfon Philippines Inc. Mobile No- Mrs. Anabelle Carlit Quality Assurance Analyst Qualfon Philippines Inc. Mobile No- Mrs. Anabelle Carlit Quality Assurance Analyst Qualfon Philippines Inc. Mobile No-