Hey, Mavic here. I've been helping clients in need of someone on the phone since 2016. Not just that, I've demonstrated success in answering customers' queries through chat and email accurately and in a timely manner without lacking empathy. Also, I'm experienced in various administrative tasks using online platforms including CRM tools, communication and office applications, and other task management tools. I'm confident that my exceptional verbal and written communication skills matched with my great customer service skills will make me an asset to any team.